Patrick B. Harris Psychiatric Hospital strives to provide quality standards of care for out patients. If any individual has a concern regarding the patient safety or quality of care being provided, in which the hospital has not addressed, we encourage you to contact the Hospital Director's Office.

If you feel the concern addressed continues to be unresolved you are encourage to contact The Joint Commission.

Patrick B. Harris Psychiatric Hospital

C/O Director's Office

P. O. Box 2907

Anderson, SC  29621

864-231-2673

The Joint Commission

C/O Office of Quality Monitoring

One Renaissance Blvd.

Oakbrook Terrace, IL  60181

1-800-994-6610     FAX  630-792-5636

E-Mail: complaint@jointcommission.org

Patients are admitted to Patrick B. Harris Psychiatric Hospital for the treatment of various forms of mental illness. Sometimes this mental illness may cause a patient to behave in such a way that is potentially harmful to himself / herself or others in our facility.  We are committed to preventing such harm, while continually providing a safe treatment environment for all out patients and staff.

In the event a patient's behavior presents an imminent risk of harm to himself / herself and/or others, it is our policy that the following interventions will be ATTEMPTED FIRST:

Verbal / Structural De-escalation: the patient should discuss thoughts and feelings with staff and utilize the discussion to vent any feelings of depression, anxiety, anger, and/or frustration.

Request / Accept Medication: the patient should respect the benefits of his / her medication regimen, and any medication adjustment(s) that may be administered by staff.

In the event the above interventions are not helpful to the patient, our staff may initiate an emergency measure (physician intervention) to insure safety.  These emergency measures, such as seclusion or restraint, will be explained to the patient by his / her nurse and / or physician on the lodge.

If the patient desires, his / her family / guardian will be notified if any emergency measure is ever initiated, unless the physician determines it is clinically contraindicated to do so.

As stated in the mission of our facility, our constant goal is to "provide care with the least amount of patient restriction and maximum opportunities for growth and healing."